Refund and Returns Policy

At HoliUnholie, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Please review our return and refund process below.

Return Process

To initiate a return, please follow these simple steps:

  1. Contact Us
    Email us at support@holieunholie.com with your order number and the reason for your return.
  2. Approval & Instructions
    Once your return request is reviewed and approved, we will provide you with detailed return instructions via email.
  3. Return the Item
    Ship the product back to us within 5 days of receiving the return confirmation. The item must be in its original condition and packaging.
  4. Inspection & Refund
    After we receive and inspect the returned item, your refund will be processed to your original payment method within 7–10 business days.

Return Shipping

  • Customers are responsible for return shipping costs.
  • If the item you received was defective, damaged, or incorrect, we will cover the return shipping charges.

Eligibility for Return

  • Items must be unused, in original condition, and returned with all packaging and accessories.
  • Returns requested after 5 days of delivery confirmation may not be accepted.
  • Items marked as final sale or non-returnable are not eligible for return.

If you have any questions or need assistance with your return, feel free to contact our support team:

support@holieunholie.com